Support

About Support

Welcome to the Entropia Universe Support Section!

This section contains useful information about Technical Issues like download or connection problems, Frequently Asked Questions (FAQ) about the systems and features inside the Entropia Universe itself, as well as the latest Support News.

By navigating into the different subjects below, we hope that you will find answers to any questions you may have about the Entropia Universe. If you're unable to find the information you require, a link at the bottom of each FAQ will allow you to submit a new Support Case.

Before you begin, we kindly ask you to read the Support Policies section below.

The Entropia Universe Support Department look forward to helping you.

Support


Support News Read the latest developments and updates from the Entropia Universe Support Department in the Support News section.	Technical Support Find useful information and answers to the most common Technical Issues regarding the Entropia Universe.	In-World Support Find information and answers to any problems you may have with the systems and features inside the Entropia Universe.
Account & Finance Review your Entropia Universe account information as well as Frequently Asked Questions about deposits and withdrawals.	Support Policies Find out how to make sure your Support Case is dealt with as quickly as possible by reading the Support Policies here.	My Support Review your Support Case history and update any of your existing Support Cases in this section.